Heuristic for a System Change Recommendation

For more successful writing, answer these discovery questions before you begin!
This is based on a heuristic by Colin Cameron

  • Who currently uses the system?
  • Who is responsible for authorising changes to the system?
  • What’s the problem that you’re trying to solve?
  • What are the components and functions of the existing system?
  • How does the system currently operate?
  • What is the system change that you propose?
  • What are the likely benefits from the proposed system change?
  • What extra equipment is required? How will it be sourced?
  • What extra staff or training is involved?
  • What other costs are involved if implementing this change?
  • What are the risks? What unintended consequences could occur?
  • How will the system change be implemented? What problems must be overcome?

(back to the Heuristics page…)